Follow-ups and automatic reminders

OnePageCRM remembers what happened and reminds you what's next.

Three contacts in the Action Stream, each with a Next Action and a date tag reading ASAP, Today, or 29 May

The follow-up system for getting things done

Visualize your day

The most urgent tasks float to the top, so you always know what to focus on first.

An Action Stream sorted by urgency, the top row reading ASAP with a 2:00 PM discovery call, then rows tagged Today, Waiting, and Jul 20

Track interactions

Set up follow-up reminders next to every contact, right in OnePageCRM.

A Next Action reading Follow up Joe and tagged ASAP, with an Assign to list open beside it and a call note where a teammate is being @mentioned

What others say

Thomas Heavey
“Since implementing OnePageCRM into my business I have seen a constant growth in advertising sales, simply because I follow up on my tasks daily…”

Thomas Heavey · Founder at Irish Vintage Scene Publishing

Designed for speed and simplicity

21-day free trial • No credit card required • Simple setup

Frequent questions

There are a few steps you need to take:

  • Choose a good follow-up tool (for example, an action-focused CRM, like OnePageCRM).
  • Make sure that you have complete client profiles (keep all client-related information in one place).
  • Personalize your outreach (leverage the client information you have in your communication).
  • Automate repetitive tasks (see what automation features your chosen follow-up tool has).
  • Create a workflow (for example, in OnePageCRM, you can create a sequence of tasks or follow-up actions and add them to new contacts).
  • Spread out your follow-ups (most businesses follow up at least 3-5 times).

The best follow-up tool is not just a to-do list. Follow-ups are part of a communication process that's why you also need a robust CRM functionality.

Ideally, you want every follow-up reminder to be connected with a specific client profile.

This way, you'll be able to personalize your message and keep all client-related information in one place without constantly switching from your CRM to a to-do list and vice versa.

An action-focused CRM is a CRM that has a unique Action Stream feature.

The Action Stream transforms a static database into a dynamic to-do list with reminders and tasks next to every contact in the database. This way, businesses can sort contacts not only by their names but also by the task’s due date.

Action-focused CRMs help small businesses build long-lasting relationships with clients, partners, suppliers, and other stakeholders by making sure that there's a follow-up reminder or a task set next to every contact in the database.

These tasks are called Next Actions. Next Actions are the next best step you need to take with a contact: be it a follow-up email, a second call, or a pitch presentation. You determine what next step you need to do, add it to a contact, and an action-focused CRM will remind you about it when the time comes.

It is one of the unique features of an action-focused CRM.

The Action Stream sorts your contacts by the urgency of their assigned Next Action and arranges them into a color-coded list. So every day all you need to do is take it from the action on top.

Each day when you log into OnePageCRM, you see your Action Stream: all contacts that need your attention. This way, you don't need to plan anything: your agenda for today is right in front of you.

With an action-focused CRM, you decide on your Next Action, the next best step you need to take to move each contact forward.

This way, you follow up with every contact and lead and nothing slips through the cracks.

Register for the 21-day free trial with OnePageCRM and see for yourself how it works.