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Cookies Policy

Novus Via Ltd. t/a OnePageCRM and its affiliates, (collectively “OnePageCRM”, “we”, “us”, and “ours”) respects the privacy of visitors to its Website (, “our Site” or “the Site”). The OnePageCRM Cookies Policy (the “Policy”), describes the information that we collect by automated means through the use of automated information-gathering tools, such as cookies and web beacons, as well as your rights to control our use of them.


Cookies are small pieces of information or text that are issued to your computer when you visit a website and are used to store or track information about your use of the site. Cookies are widely used by online service providers to facilitate and help to make the interaction between users and websites, mobile apps, and online platforms faster and easier, as well as to provide reporting information.

Our use of cookies

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Site. These cookies enable core functionality. They cannot be turned off.
  • Analytics cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our Site. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality or performance cookies. These cookies are needed to provide the performance and functionality of our Site and monitor system availability, stability, and error reporting. These are non-essential cookies but if disabled certain functionalities will become unavailable to you. These cookies are used to recognize you when you return to our Site which enables us to personalize our content for you.
Types of cookieWho serves these cookiesMore information
Strictly necessary cookies: these cookies are strictly necessary to provide you with services available through our Site and to use some of its features, such as access to secure areas.OnePageCRM

Olark (live chat)
Because these cookies are strictly necessary to deliver the Site to you, you cannot refuse them.
More information about cookies used by Olark may be found under the link Which cookies does Olark set?
Analytics cookies: these cookies collect information that is used in aggregate form to help us understand how our Site is being used or how effective marketing campaigns are, or to help us customize our Site for you.Google Analytics

We use Intercom to better understand website visitors and your use of our Site. For further details, please see Intercom’s Cookies Policy
Functionality or performance cookies: these cookies are needed to provide the performance and functionality of our site and monitor system availability, stability, and error reporting.NewRelicInformation about cookies used by NewRelic can be found under the link New Relic cookies.

Web Beacons and Other Tracking Technologies

Cookies are not the only way to recognise or track visitors to a website and/or mobile app and/or platform. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Site and/or App and/or platform. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Our Site does not user “Flash Cookies” (also known as Local Shared Objects or LSO).

Your choices and controlling cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking here.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Site though your access to some functionality and areas may be restricted. You can refuse cookies through your web browser controls. Different browsers make different controls available to you, you should visit your browser’s help menu for more information. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.

If you use more devices and/or browsers you will need to disable cookies on each device and on each browser separately.

Find out how to manage and disable cookies on popular browsers:

Updates to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Contact Information

If you have any questions about our use of cookies or other technologies, please email us at

Last revision: 05 October 2020


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