The Policy applies to www.onepagecrm.com, app.onepagecrm.com, secure.onepagecrm.com, billing.onepagecrm.com, developer.onepagecrm.com, forum.developer.onepagecrm.com and any successor URLs, mobile or localized versions and related domains / sub-domains (“Websites”) and/or our mobile application (“Mobile app”) and/or our browser lead clipper (“Clipper”).
Cookies are small pieces of information or text that are issued to your computer when you visit a website and are used to store or track information about your use of the site. Cookies are widely used by online service providers to facilitate and help to make the interaction between users and websites, mobile apps and online platforms faster and easier, as well as to provide reporting information.
Cookies set by the website itself (in this case, OnePageCRM) are called “first party cookies”. Cookies set by 3rd party websites are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer or device both when it visits the website in question and also when it visits certain other websites.
We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and/or Clipper to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track users who signed up through our referral program or other campaigns managed by OnePageCRM. Third parties serve cookies through our Website for analytics and other purposes. This is described in more detail below.
|Types of cookie||Who serves these cookies||Your Choices|
|Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.||OnePageCRM||Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them. You can block or delete them by changing your browser settings as described below under the heading “Your choices and controlling cookies”.|
|Referral program and campaign cookies.||OnePageCRM||To stop these cookies being downloaded onto your computer, please follow the instructions below under the heading “Your choices and controlling cookies”.|
|Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customise our Websites for you.||Google Analytics||To stop these cookies being downloaded onto your computer, please
follow the instructions below under the heading “Your choices and
Alternatively, please click on the relevant opt-out link: Google Analytics Opt-out Browser Add-on.
|3rd party essential website cookies. These cookies are needed to provide functionality of direct customer support via live chat and monitor system availability, stability and error reporting.||Olark,|
|More information about cookies used by Olark may be found under the link: Which cookies does Olark set?|
and information about cookies used by NewRelic can be found under the link: New Relic cookies.
Web Beacons and Other Tracking Technologies
Cookies are not the only way to recognise or track visitors to a website and/or mobile app and/or platform. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Websites and/or App and/or platform. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Neither our Websites, Mobile app nor Clipper use so-called “Flash Cookies” (also known as Local Shared Objects or LSO).
Your choices and controlling cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.