Best CRM for
Customer Service
With its unique Next Action functionality, OnePageCRM makes it easy to check in with customers. It also integrates with Help Scout and Talkdesk, elevating your customer service to the next level.
4.7 (265+ reviews)
Google security assessedWhy choose OnePageCRM for customer service
OnePageCRM lets you build meaningful customer relationships and wow your customers with an exceptional level of service and attention to detail.
Follow-up reminders
Use our bullet-proof follow-up system to add reminders with due dates to your customers and sort them by urgency.
Simple interface
Prioritize tasks, tune down the noise, and automate workflows with our straight-forward features and clutter-free CRM.
Proactive customer service
Instill proactive customer service in your business, make every customer interaction count, and nurture client relationships.
Personalize your customer interactions
Everything you need to know about your customer is right in front of you: previous calls, meeting notes, email threads, and any other information you need.
Before calling or emailing your customer, you can see what was discussed and how to personalize your interaction further.
Visualize connections in your customer base
OnePageCRM doesn’t simply store customer data.
It’s a tool for actively building, managing, and nurturing business relationships.
If you are interacting with different people from the same organization, easily keep track of is all the associated parties and their connection to each other.
Save time with custom templates
Keep custom email templates in your CRM to quickly communicate with your clients.
Add attachments to email templates and set variables to keep your templates personal.
Align different teams in your company
Ideally, you want your CRM to be embraced by different teams.
This way, you ensure that all customer-related information is stored in one tool.
OnePageCRM gives you that: you can create different User Groups. For example, one for Sales, another one for Marketing, and another one for Customer Support.
Do regular check-ins with customers
Once you have a happy customer, customer service shouldn’t end.
Add a reminder to your CRM to check in with the customer in a few months or weeks.
This will keep you at the top of their mind—and show that you genuinely care.
Focus on the most urgent tasks
Working in customer service is very dynamic.
OnePageCRM lets you remove distractions in one click.
Turn on the Focus Mode to hide contacts with too-distant-future or overdue tasks and concentrate only on those customer-related tasks that need your attention today.
Mobile CRM for customer service
OnePageCRM works on any platform and any device so you can keep in touch with customers from anywhere.
Mobile CRM
A customer question does not wait for office hours. With the free iOS and Android apps, you can look up their history, reply, log the call, and more, from your phone.
Route Planner
Some check-ins happen in person. OnePageCRM’s free On the Road app plans the drive: it orders your visits, shows the time for each one, and can call the next customer.
Connect OnePageCRM to
your favorite apps
OnePageCRM integrates with several apps to make sure that you have everything you need to build long-lasting relationships with your customers and provide them with exceptional service.
Help ScoutCouple up your CRM with a simple help desk for better customer support.
TalkdeskDeliver more personalized and productive customer interactions.
LiveAgentPull LiveAgent tickets onto the right CRM contact.
FrontConnect your CRM to help desk software.
GrooveSee Groove tickets right inside your CRM and never miss a follow-up.
AircallCall contacts directly from CRM and see their CRM data in Aircall.
GmailStore emails in your CRM, send and track emails in bulk, create templates, and more.
OutlookUse custom templates, send emails in bulk, track email opens, and much more.
WhatsAppConnect WhatsApp to your CRM for easier calls and messaging.
ZapierConnect your CRM with thousands of apps and automate your work.Why businesses use OnePageCRM
for customer service
100%
follow-up rate
“So we have regular check-ins with our clients. If I finish a project — for example, if we implement a structure for a client — I set a Next Action for myself to get in touch with them in 6 months to find out how it’s working for them and if anything could be done better or needs adjustment.”
Laura LynchPartner at L&J Tax“If my team haven’t logged in a note or a call with a client, I consider it to not have happened. That is how intrinsic and important OnePageCRM is to our business. It’s our Bible.”
Ciara CrossanFounder and CEO at Wedding Dates“OnePageCRM is just super clean and deceivingly simple, but with a lot of horsepower under the hood. Fabulous system. Just about all of the other small business CRM systems are missing key parts. These guys nailed it.”
Lan MerrillDirector at Worship Technologies“Terrific support team for a very cool and useful CRM platform. I tried about 10 other CRM systems before I found OnePageCRM. I love the simplicity and the fact that the rest of my team has embraced it, this is hugely important.”
Marty HurwitzOwner & Founder of THE MVEyeThe customer service CRM
you’ve been looking for
This CRM is built for building and nurturing relationships with your customers. It makes your follow-up process easy, helps you increase sales, and build long-term relationships.
21-day free trial • No credit card required • Simple setup