-
Is Nimble a good CRM for small businesses?
It depends. Nimble works well if you mostly prospect using social media. It's also a good choice if having fuller context about leads is important to your business. That said, it starts at $24.90 per user/month, puts a limit on features like automations and emails, and has no phone support. Lots of small businesses will find it too limiting and expensive.
-
What's the best Nimble CRM alternative for small businesses?
If Nimble feels too pricey or too complex, OnePageCRM is worth a look. It costs $9.95 per user/month, includes every core tool a small business needs, and is built around following up with leads. There are no usage caps or paid add-ons, so the plan price is all you pay. And since you'll be working from interfaces you're already familiar with, there's not much for you to learn.
-
How much does Nimble CRM really cost?
Nimble costs more than advertised. The single plan is $24.90 per user/month, but a lot of features come with monthly caps: 25 automations, 1,000 emails, 2GB of storage, and 25 enrichment credits. Going over any of them means buying add-ons, and those can easily double your bill. In fact, web forms and email marketing cost extra from the start.
-
Does Nimble CRM have follow-up tracking?
Not in the way you might hope. Nimble does have a stay-in-touch reminder, which acts like an alarm, prompting you to reconnect with a contact every so often. There's also general task management. But since they don't push you to set next steps specifically for each contact, prioritize, follow through, and stay consistent, we can't really call them follow-up tracking features.
-
Does Nimble CRM have phone support?
No, it doesn't. Nimble has no phone line. The closest thing is a 15-minute screen share with the support team, and help is only available eight hours a day on weekdays. If phone support matters to you, OnePageCRM includes it on every plan, alongside email, live chat, and screen share.
-
Is OnePageCRM cheaper than Nimble?
Yes, it is. OnePageCRM starts at $9.95 per user/month, well under Nimble's $24.90. The gap grows once you factor in Nimble's add-ons. Most growing teams blow past its caps on automations, emails, and storage, and topping those up costs extra each month. With OnePageCRM, there are no caps, so the plan price is the whole bill.
-
Is OnePageCRM easier to use than Nimble?
Yes, it is. Both are fairly simple, but OnePageCRM is easier to use. That's because it lets you handle your whole business from a single page, and that page resembles an email inbox (something most people are already familiar with). Nimble, by contrast, spreads its functionalities across many tabs and subtabs. And unlike OnePageCRM, it uses a traditional CRM interface, as opposed to a familiar one.
-
Will I lose features by switching from Nimble to OnePageCRM?
You'll actually gain more than you'll lose. Yes, you'll give up Nimble's heavy social enrichment. But in return, you get true follow-up tracking, a CRM-only inbox, phone support, and a plan with no caps or add-ons, all for less than half the price.