The Best Zoho CRMAlternativefor Small Businesses
If you’re looking for Zoho CRM alternatives, OnePageCRM is a good place to start. While Zoho CRM tries to be your whole business platform, OnePageCRM is dedicated to helping you build relationships and close more sales. Here’s how they compare.
OnePageCRMOnePageCRM helps you build relationships and sell more. The CRM constantly pushes you to nurture your contacts and provides you with the tools you need to turn them into paying customers.
- Best for
- Small teams that sell through follow-ups and personal outreach
- Core feature
- Action Stream
- Starting price
- $9.95 per seat/month
Zoho CRMZoho CRM tries to do everything for your business. This all-inclusive CRM comes equipped with tools for handling marketing, sales, and customer service.
- Best for
- Businesses looking to manage multiple departments’ work in one tool
- Core feature
- Deep customization
- Starting price
- $14 per seat/month
Overview
| What the price includes | OnePageCRM$9.95per month (billed annually) | Zoho CRM$14per month (billed annually) |
|---|---|---|
| Browser extension for auto lead capture | Gmail only | |
| Centralized workspace | ||
| Follow-up tracking | ||
| Overall Value | ||
| Reasonable price range | ||
| Equal support | Email, live chat, and phone on all plans | Eight-hour response time by default |
| No hidden fees | Web forms and route planner included | Paid support, storage, and backups |
| Business Impact | ||
| Powerful entry plan | ||
| Email automation | Email sequences | |
| Scalability | ||
| Speed | ||
| Simple navigation | ||
| Centralized workspace | Action Stream | |
| Lead capture | Any web page | Gmail only |
Ease of Use
Which of the two CRMs is easier for beginners to use?
Simple Interface, OnePageCRM
OnePageCRM was built to be easy to learn and use. That’s why it lets you handle your whole business from a single page. You can manage contacts, handle daily tasks, send emails, make calls, track deals, manage invoices, and more! It’s also why that single page looks like an email inbox—an interface you’re already familiar with.
- Interface like an email inbox
- Do everything from one page
- Includes tools you’ll actually use
- Beginner-friendly
Complicated Interface, Zoho CRM
With Zoho CRM, on the other hand, you’ll need to navigate and switch between several tabs to get work done. Moreover, the Zoho CRM interface looks like every other typical CRM software. So, if you’re not experienced, you’ll spend time learning and getting used to the system.
- Traditional CRM software design
- Work from several tabs
- Includes a myriad of tools
- For experienced users
Pricing
From which CRM does your small business get more for its money?
Affordable with High Value, OnePageCRMOnePageCRM’s entry plan costs $9.95 per user/month. That’s just about the lowest price you’ll find for a proper small business CRM. What’s more, this plan includes every functionality you’ll need and actually use to manage contacts, follow up, win sales opportunities, and protect your system.
- All essentials available at entry
- Priced for solo & small businesses
- No hidden costs
Lower Cost to Value Ratio, Zoho CRMThe entry plan for Zoho CRM costs $14 per user/month. This is well within the average range for a small-business CRM, but important features are missing. There’s no two-way email sync or data encryption. Moreover, you get just two free data backups, and only 1.5GB of storage space.
- Core features on higher plans
- Limited free plan
- Paid add-ons (data backups)
Customer Support
Which CRM gives you better support when you need it most?
VIP Support, Every Time, OnePageCRMOnePageCRM offers VIP customer support to all users, regardless of which plan they paid for. All users on free trials and beyond can get human help by phone, email, live chat, and screen share calls. There are also live demos and webinars, as well as free sales certification courses.
- VIP support for all users
- Phone, email, live chat, screen share
- Free sales courses with certificates
- Live demos and webinars
Tiered Support Plans, Zoho CRMCustomer support in Zoho CRM is split into different plans. Everyone begins with the Classic support plan, where help is available 8 hours/day, with an 8-hour response time. For better support, you’ll need to pay an extra 20% of your subscription fees.
- Tiered customer support
- Live chat, email, and phone
- 20% extra for better support
- 8-hour availability by default
Contact Management
Do contact profiles help you sell, or just store data?
Clean, Focused Profiles, OnePageCRM
In OnePageCRM’s contact pages, the things that are most vital for the sale are what you see first. Essential sales contact info appears at the top, followed by your next actions and deals. Less important fields are either hidden or placed further down the scrollable page.
- Most vital details appear first
- Secondary fields are out of sight
- Clean contact profiles
All-Encompassing Profiles, Zoho CRM
Similar to OnePageCRM, contact profiles in Zoho CRM begin with the contact’s basic info, after which they place your deals and tasks side by side. However, from that point on, you’ll be bombarded by tons of data. You can’t hide them, and they’re not organized by how important they are to sales.
- Partial sales focus
- Extensive contact profiles
- Separate page for leads
Follow-up Tracking
How well do these CRMs help you stay in touch with and nurture contacts?
Follow-ups, OnePageCRM
To keep your relationship with contacts warm, OnePageCRM nudges you to set up follow-up activities with them. And so you actually follow through, the CRM organizes and color-codes your contacts according to how urgently you need to follow up with them.
- Follow-ups always tied to people
- Auto-sorted follow-up list
- AI suggests next steps
Tasks and Task Reminders, Zoho CRM
Zoho CRM allows you to create tasks and set up reminders for them. But since these tasks aren’t associated with specific persons, they merely function as to-dos, rather than follow-ups that help you nurture relationships.
- General task management
- Task status and priority levels
- Kanban task view
Email Sync
Which CRM makes it easier to sell using your email?
Powerful Emailing, OnePageCRM
OnePageCRM gives you a two-way connection with Gmail, Outlook, and any other email clients (IMAP/SMTP). You can send at least 250 emails to contacts each day. All those conversations appear in your inbox in OnePageCRM.
- Two-way email sync
- 250 emails daily at the start
- Email open tracking
Limited Emailing, Zoho CRM
Likewise, Zoho CRM offers two-way email integration from its lowest-priced plan. You can send and receive emails from inside the CRM. But the problem is, you can only send out 50 emails per day.
- Two-way email integration
- 50 emails daily at the start
- Email address verification
Instant Lead Capture
How easily can each CRM help you save new leads from the web?
Capture Leads from Anywhere, OnePageCRM
OnePageCRM has a free browser extension that you can use to capture contacts from any website, social media profile, or email inbox. The captured contact appears in your CRM, with all their details already filled in. If you want, you can even schedule a follow-up.
- Capture from email & social media
- Save contacts from any website
- Auto-capture via web forms
Capture Leads from Gmail, Zoho CRM
Zoho CRM also has a free browser extension, but it’s limited to Gmail. That is, you can capture contacts from inside your Gmail inbox, and they’ll be added to your CRM.
- Free browser extension
- Captures leads from Gmail
Pipeline Management
How do the two CRMs handle your sales pipeline?
For Sales and Post-Sales, OnePageCRM
OnePageCRM allows you to create multiple pipelines to visualize, track, and manage your sales deals. And after winning the sales, this CRM also gives you pipelines to handle the delivery.
- Kanban pipeline
- Manage sales and post-sales
- Sales forecasting
For Sales Alone, Zoho CRM
Zoho CRM offers users a visual pipeline to track and advance their sales deals. However, if you need to track the delivery of the products or services you sold, you’ll need to either try a different CRM or pay for Zoho Projects.
- Kanban view
- Track sales opportunities
- Comprehensive sales reporting
Integrations
Which CRM connects better with the tools you already use to run your small business?
Small Business Integrations, OnePageCRM
OnePageCRM integrates with the tools small businesses use every day, like Gmail, Outlook, QuickBooks, Xero, Mailchimp, and 40+ others. If you need something beyond that, Zapier and Webhooks let you connect to thousands more.
- Small business-friendly marketplace
- 40+ curated integrations
Huge Marketplace, Zoho CRM
Zoho CRM connects with 1,000+ apps for sales, marketing, finance, telephony, communications, and more. The CRM also has native integration with 40+ tools in the Zoho ecosystem.
- All-in-one marketplace
- 1,000+ integrations
Add-Ons
What’s included with the basic CRM, and what costs extra?
Lots of Free Tools, OnePageCRMBeyond its affordable pricing, OnePageCRM throws in free tools that most CRMs charge for. You get a browser extension for capturing leads, free web forms, an AI assistant, and a free AI route planner for field sales.
- Free web forms
- AI route planner & card scanner
- Free AI assistant
Extras Are Mostly Paid, Zoho CRMZoho CRM charges extra for things that should be free. If you want faster, more accessible support, you’ll need to pay. You’ll also need to pay extra to beat the limited file storage space. And if you’d like to back up your data more than two times a month, you’ll need to get on a higher-tier plan.
- Premium support costs extra
- More storage space costs extra
- Paid data backup add-on
When to Use Either CRM Software
Choose OnePageCRM if:
- You want a CRM that’s easy for beginners to use
- You’d like to follow up consistently and, in the end, close more sales
- You want a CRM that includes everything your small business needs, but is still affordable
Choose Zoho CRM if:
- You have a tech-savvy team to handle the CRM system
- Comprehensive sales reports and dashboards are important to you
- You’re already in the Zoho ecosystem
OnePageCRM vs. Zoho CRM features
 OnePageCRMRead the review › |  Zoho CRMRead the review › | |
|---|---|---|
| Core Features | ||
| Mobile app | Includes AI route planner | Android and iOS |
| Contact management | ||
| Follow-up tracking | ||
| Pipelines | 5 | |
| Duplicate management | ||
| Centralization Tools | ||
| Centralized workspace | ||
| Dashboard | Simple analytics | |
| Number of integrations | 40+ | 1,100+ |
| Communication Tools | ||
| Two-way email sync | Gmail and Outlook (IMAP/SMTP on Business and Max) | |
| Click-to-call options | ||
| Multi-channel inbox | Email, Facebook, X | |
| Meeting scheduling | ||
| Simple Automation | ||
| CRM workflows | ||
| Sales email sequences | Upper plan only | |
| Free web forms | ||
| Browser extension for auto lead capture | Gmail only | |
| Customer Support | ||
| Email support | ||
| Live chat | ||
| Phone support | ||
| Pricing | ||
| Starting price | $9.95 per seat/month | $14 per seat/month |
| Free trial | 21 days | 15 days |
| Free plan | Up to 3 users | |
| Next paid plan | Affordable ($19.95 per seat/month) | Affordable $23 per seat/month |
Frequently asked questions
If Zoho CRM isn’t what you need for your small business, OnePageCRM is an alternative worth trying. It’s purpose-built for small businesses, starts at just $9.95 per user/month, and includes all the essential tools for managing contacts, sales, follow-ups, and communications. And unlike Zoho, it’s simple to use, and doesn’t charge you for good customer support or data backups.
Yes, it is. OnePageCRM starts at $9.95 per user/month, while Zoho’s lowest paid plan is $14 per user/month. Price tags aside, OnePageCRM’s entry plan includes daily data backups, VIP support, and 10 GB of storage. To get those same features in Zoho CRM, you’d need the Professional plan at $23 per user/month, plus extra for Premium Support and storage.
For most small businesses, yes. Zoho CRM has a steep learning curve, a dense interface, and more features than a small team will ever use. In fact, it’s why Zoho built Bigin CRM, a separate, lighter tool specifically for small businesses that found the main product too difficult to work with.
Yes, for several reasons. First off, since OnePageCRM houses just the tools your small business needs, you’re unlikely to get overwhelmed. Secondly, this CRM allows you to manage your entire sales process from a single page. And since the one workspace looks like an email inbox, there’s almost no learning curve.
You’ll only lose functionalities that most small businesses don’t even need anyway. OnePageCRM intentionally focuses on what small businesses need to manage contacts, follow up, communicate, handle sales, and deliver. Sure, you’ll lose things like deep customization options and overly comprehensive dashboards, but you’ll be getting every tool your team will actually use.
Need a good Zoho CRM alternative
for your small business?
Zoho CRM’s interface isn’t really intuitive, customer support is monetized, and the CRM comes packed with an overwhelming amount of functionalities. If you want a Zoho CRM alternative that’s actually built for your small business, OnePageCRM is it.