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The Best Zoho CRM Alternative for Small Businesses

If you’re looking for Zoho CRM alternatives, OnePageCRM is a good place to start. While Zoho CRM tries to be your whole business platform, OnePageCRM is dedicated to helping you build relationships and close more sales. Here's how they compare.

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Logo for OnePageCRM

OnePageCRM helps you build relationships and sell more. The CRM constantly pushes you to nurture your contacts and provides you with the tools you need to turn them into paying customers.

  • Best for: Small teams that sell through follow-ups and personal outreach
  • Core feature: Action Stream
  • Starting price: $9.95 per user
zoho crm logo

Zoho CRM tries to do everything for your business. This all-inclusive CRM comes equipped with tools for handling marketing, sales, and customer service.

  • Best for: Businesses looking to manage multiple departments' work in one tool
  • Core feature: Deep customization
  • Starting price: $14 per user

Ease of Use

Which of the two CRMs is easier for beginners to use?
SIMPLE INTERFACE
onepagecrm central workspace
OnePageCRM was built to be easy to learn and use. That’s why it lets you handle your whole business from a single page. You can manage contacts, handle daily tasks, send emails, make calls, track deals, manage invoices, and more! It’s also why that single page looks like an email inbox—an interface you’re already familiar with.
  • Interface like an email inbox
  • Do everything from one page
  • Includes tools you’ll actually use
  • Beginner-friendly
COMPLICATED INTERFACE
Zoho interface
With Zoho CRM, on the other hand, you’ll need to navigate and switch between several tabs to get work done. Moreover, the Zoho CRM interface looks like every other typical CRM software. So, if you’re not experienced, you’ll spend time learning and getting used to the system.
  • Traditional CRM software design
  • Work from several tabs
  • Includes a myriad of tools
  • For experienced users

Pricing

From which CRM does your small business get more for its money?
AFFORDABLE WITH HIGH VALUE
OnePageCRM’s entry plan costs $9.95 per user/month. That’s just about the lowest price you’ll find for a proper small business CRM. What’s more, this plan includes every functionality you’ll need and actually use to manage contacts, follow up, win sales opportunities, and protect your system.
  • All essentials available at entry
  • Priced for solo & small businesses
  • No hidden costs
LOWER COST TO VALUE RATIO
The entry plan for Zoho CRM costs $14 per user/month. This is well within the average range for a small-business CRM, but important features are missing. There’s no two-way email sync or data encryption. Moreover, you get just two free data backups, and only 1.5GB of storage space.
  • Core features on higher plans
  • Limited free plan
  • Paid add-ons (data backups)

Customer Support

Which CRM gives you better support when you need it most?
VIP SUPPORT, EVERY TIME
OnePageCRM offers VIP customer support to all users, regardless of which plan they paid for. All users on free trials and beyond can get human help by phone, email, live chat, and screen share calls. There are also live demos and webinars, as well as free sales certification courses.
  • VIP support for all users
  • Phone, email, live chat, screen share
  • Free sales courses with certificates
  • Live demos and webinars
TIERED SUPPORT PLANS
Customer support in Zoho CRM is split into different plans. Everyone begins with the Classic support plan, where help is available 8 hours/day, with an 8-hour response time. For better support, you’ll need to pay an extra 20% of your subscription fees.
  • Tiered customer support
  • Live chat, email, and phone
  • 20% extra for better support
  • 8-hour availability by default

Contact Management

Do contact profiles help you sell, or just store data?
CLEAN, FOCUSED PROFILES
onepagecrm contact page
In OnePageCRM’s contact pages, the things that are most vital for the sale are what you see first. Essential sales contact info appears at the top, followed by your next actions and deals. Less important fields are either hidden or placed further down the scrollable page.
  • Most vital details appear first
  • Secondary fields are out of sight
  • Clean contact profiles
ALL-ENCOMPASSING PROFILES
Zoho contact management
Similar to OnePageCRM, contact profiles in Zoho CRM begin with the contact’s basic info, after which they place your deals and tasks side by side. However, from that point on, you’ll be bombarded by tons of data. You can’t hide them, and they’re not organized by how important they are to sales.
  • Partial sales focus
  • Extensive contact profiles
  • Separate page for leads

Follow-up Tracking

How well do these CRMs help you stay in touch with and nurture contacts?
FOLLOW-UPS
customer follow ups in onepagecrm
To keep your relationship with contacts warm, OnePageCRM nudges you to set up follow-up activities with them. And so you actually follow through, the CRM organizes and color-codes your contacts according to how urgently you need to follow up with them.
  • Follow-ups always tied to people
  • Auto-sorted follow-up list
  • AI suggests next steps
TASKS AND TASK REMINDERS
Zoho follow-up tracking
Zoho CRM allows you to create tasks and set up reminders for them. But since these tasks aren’t associated with specific persons, they merely function as to-dos, rather than follow-ups that help you nurture relationships.
  • General task management
  • Task status and priority levels
  • Kanban task view

Email Sync

Which CRM makes it easier to sell using your email?
POWERFUL EMAILING
onepagecrm full email sync and email inbox
OnePageCRM gives you a two-way connection with Gmail, Outlook, and any other email clients (IMAP/SMTP). You can send at least 250 emails to contacts each day. All those conversations appear in your inbox in OnePageCRM.
  • Two-way email sync
  • 250 emails daily at the start
  • Email open tracking
LIMITED EMAILING
Zoho email sync
Likewise, Zoho CRM offers two-way email integration from its lowest-priced plan. You can send and receive emails from inside the CRM. But the problem is, you can only send out 50 emails per day.
  • Two-way email integration
  • 50 emails daily at the start
  • Email address verification

Instant Lead Capture

How easily can each CRM help you save new leads from the web?
CAPTURE LEADS FROM ANYWHERE
OnePageCRM Lead Clipper capturing a contact from a web profile
OnePageCRM has a free browser extension that you can use to capture contacts from any website, social media profile, or email inbox. The captured contact appears in your CRM, with all their details already filled in. If you want, you can even schedule a follow-up.
  • Capture from email & social media
  • Save contacts from any website
  • Auto-capture via web forms
CAPTURE LEADS FROM GMAIL
Zoho lead capture
Zoho CRM also has a free browser extension, but it’s limited to Gmail. That is, you can capture contacts from inside your Gmail inbox, and they’ll be added to your CRM.
  • Free browser extension
  • Captures leads from Gmail

Pipeline Management

How do the two CRMs handle your sales pipeline?
FOR SALES AND POST-SALES
onepagecrm sales pipeline
OnePageCRM allows you to create multiple pipelines to visualize, track, and manage your sales deals. And after winning the sales, this CRM also gives you pipelines to handle the delivery.
  • Kanban pipeline
  • Manage sales and post-sales
  • Sales forecasting
FOR SALES ALONE
Zoho sales pipeline
Zoho CRM offers users a visual pipeline to track and advance their sales deals. However, if you need to track the delivery of the products or services you sold, you’ll need to either try a different CRM or pay for Zoho Projects.
  • Kanban view
  • Track sales opportunities
  • Comprehensive sales reporting

Integrations

Which CRM connects better with the tools you already use to run your small business?
SMALL BUSINESS INTEGRATIONS
OnePageCRM integrations with popular small business apps
OnePageCRM integrates with the tools small businesses use every day, like Gmail, Outlook, QuickBooks, Xero, Mailchimp, and 40+ others. If you need something beyond that, Zapier and Webhooks let you connect to thousands more.
  • Small business-friendly marketplace
  • 40+ curated integrations
HUGE MARKETPLACE
Zoho integrations
Zoho CRM connects with 1,000+ apps for sales, marketing, finance, telephony, communications, and more. The CRM also has native integration with 40+ tools in the Zoho ecosystem.
  • All-in-one marketplace
  • 1,000+ integrations

Add-Ons

What's included with the basic CRM, and what costs extra?
LOTS OF FREE TOOLS
Beyond its affordable pricing, OnePageCRM throws in free tools that most CRMs charge for. You get a browser extension for capturing leads, free web forms, an AI assistant, and a free AI route planner for field sales.
  • Free web forms
  • AI route planner & card scanner
  • Free AI assistant
EXTRAS ARE MOSTLY PAID
Zoho CRM charges extra for things that should be free. If you want faster, more accessible support, you’ll need to pay. You’ll also need to pay extra to beat the limited file storage space. And if you’d like to back up your data more than two times a month, you’ll need to get on a higher-tier plan.
  • Premium support costs extra
  • More storage space costs extra
  • Paid data backup add-on

When to Use Either CRM Software

Choose OnePageCRM if:
  • You want a CRM that’s easy for beginners to use
  • You’d like to follow up consistently and, in the end, close more sales
  • You want a CRM that includes everything your small business needs, but is still affordable
Choose Zoho CRM if:
  • You have a tech-savvy team to handle the CRM system
  • Comprehensive sales reports and dashboards are important to you
  • You’re already in the Zoho ecosystem

OnePageCRM and Zoho CRM Feature Overview

A feature-by-feature comparison of OnePageCRM and Zoho.
OnePageCRM
Zoho CRM
  • CORE FEATURES
  • Mobile app

    yes

    yes

  • Contact management

    yes

    yes

  • Follow-up tracking
    tooltip
    Built-in reminders to stay in touch with every contact, not just the ones in active deals.

    yes

    no

  • Pipelines

    yes

    yes

  • Duplicate management

    yes

    yes

  • CENTRALIZATION TOOLS
  • Centralized workspace
    tooltip
    Manage contacts, tasks, deals, and emails from a single page — no tab-switching.

    yes

    no

  • Dashboard
    tooltip
    An at-a-glance summary of pipeline health, sales activity, and team performance.

    yes

    yes

  • Number of integrations
    40+
    1,100+
  • COMMUNICATION TOOLS
  • Two-way email sync

    yes

    yes

  • Click-to-call options

    yes

    yes

  • Multi-channel inbox
    tooltip
    A unified inbox that combines email, chat, and other channels in one place.

    no

    yes

  • Meeting scheduling

    no

    yes

  • SIMPLE AUTOMATION
  • CRM workflows

    yes

    yes

  • Sales email sequences

    yes

    yes

  • Free web forms

    yes

    yes

  • Browser extension for auto lead capture

    yes

    partialGmail only
  • CUSTOMER SUPPORT
  • Email support

    yes

    yes

  • Live chat

    yes

    yes

  • Phone support

    yes

    yes

  • PRICING
  • Starting price
    $9.95 per seat/month
    $14 per seat/month
  • Free trial
    yes21 days
    yes15 days
  • Free plan

    no

    yes

  • Next paid plan
    tooltip
    The next pricing tier above the entry plan — useful for comparing long-term cost.
    yesAffordable ($19.95 per seat/month)
    yesAffordable $23 per seat/month

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Need a Good Zoho CRM Alternative for Your Small Business?

Zoho CRM’s interface isn’t really intuitive, customer support is monetized, and the CRM comes packed with an overwhelming amount of functionalities. If you want a Zoho CRM alternative that's actually built for your small business, OnePageCRM is it.
Try OnePageCRM for free
21-day trial. No credit card required.
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Frequently Asked Questions

  • What is the best Zoho CRM alternative for small businesses?

    If Zoho CRM isn’t what you need for your small business, OnePageCRM is an alternative worth trying. It's purpose-built for small businesses, starts at just $9.95 per user/month, and includes all the essential tools for managing contacts, sales, follow-ups, and communications. And unlike Zoho, it’s simple to use, and doesn’t charge you for good customer support or data backups.

  • Is OnePageCRM cheaper than Zoho CRM?

    Yes, it is. OnePageCRM starts at $9.95 per user/month, while Zoho's lowest paid plan is $14 per user/month. Price tags aside, OnePageCRM's entry plan includes daily data backups, VIP support, and 10 GB of storage. To get those same features in Zoho CRM, you'd need the Professional plan at $23 per user/month, plus extra for Premium Support and storage.

  • Is Zoho CRM hard to use for small businesses?

    For most small businesses, yes. Zoho CRM has a steep learning curve, a dense interface, and more features than a small team will ever use. In fact, it's why Zoho built Bigin CRM, a separate, lighter tool specifically for small businesses that found the main product too difficult to work with.

  • Is OnePageCRM easier to use than Zoho CRM?

    Yes, for several reasons. First off, since OnePageCRM houses just the tools your small business needs, you’re unlikely to get overwhelmed. Secondly, this CRM allows you to manage your entire sales process from a single page. And since the one workspace looks like an email inbox, there's almost no learning curve.

  • Will I lose features by switching from Zoho CRM to OnePageCRM?

    You’ll only lose functionalities that most small businesses don’t even need anyway. OnePageCRM intentionally focuses on what small businesses need to manage contacts, follow up, communicate, handle sales, and deliver. Sure, you’ll lose things like deep customization options and overly comprehensive dashboards, but you’ll be getting every tool your team will actually use.
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