The Best Folk CRMAlternativefor Small Businesses
Folk is a minimalist CRM built for speed and quick data entry. OnePageCRM is simpler to work with, and yet, it includes the sales tools that Folk CRM leaves out. Here’s how the two compare side by side.
OnePageCRMOnePageCRM is a sales CRM that helps you build relationships with contacts. It lets you set up a follow-up for every contact. Afterwards, it orders and color-codes your contact list by urgency, so you always know who needs your attention at any given time.
- Best for
- Small businesses that grow through consistent follow-ups
- Core feature
- Action Stream
- Starting price
- $9.95 per seat/month
FolkFolk CRM is a minimalist CRM built for speed. It looks like Notion, fills in data for you, and grabs leads straight from social media.
- Best for
- Notion fans who often bring in leads from social media
- Core feature
- Smart and Magic Fields
- Starting price
- $24 per seat/month
Overview
| What the price includes | OnePageCRM$9.95per month (billed annually) | Folk$48per month (billed annually) |
|---|---|---|
| Dashboard | Simple analytics | |
| Free web forms | ||
| Phone support | ||
| Follow-up tracking | Limited | |
| CRM workflows | ||
| Overall Value | ||
| Reasonable price range | ||
| Equal support | Email, live chat, and phone on all plans | Email and live chat only |
| No hidden fees | Web forms and route planner included | |
| Business Impact | ||
| Powerful entry plan | No workflow automation on any plan | |
| Email automation | Email sequences | Sequences need the Premium plan |
| Scalability | ||
| Speed | ||
| Simple navigation | ||
| Centralized workspace | Action Stream | |
| Lead capture | Any web page |
Ease of Use
Which CRM is easier for a small business team to learn?
Nothing New to Learn, OnePageCRM
OnePageCRM is easier to use, because it’s familiar. You run your whole business from a single page, and that page is laid out like an email inbox. Even contact profiles look like social media profiles. Since you already know your way around screens like these, there’s next to nothing to learn.
- Do everything on one page
- Works like an email inbox
- Profiles resemble social media
Built Like Notion, Folk
Folk CRM is simple as well. The interface is minimal, with only a few tabs, and pages load in about 3 seconds. If you’ve used Notion, the layout will feel familiar right away. Still, working a sale in Folk takes quite a few clicks, and all the customization options add to the learning curve.
- Minimal, fast interface
- Notion-like layout
- Lots of customization options
Pricing
Which one is more affordable for small businesses?
Small Business Pricing, OnePageCRMOnePageCRM’s entry plan costs $9.95 per user/month, which makes it one of the most affordable CRMs out there. Every tool you need and will use to manage contacts and close sales is included at that price. And when you’re ready for more advanced features, the next plan up is $19.95.
- Entry plan at $9.95
- All vital tools included at entry
- Upgrade is only $19.95
Pricey for the Basics, FolkFolk’s Standard plan is $24 per user/month, which is more than most small business CRMs charge. Even at that price, you don’t get deal management or dashboards. Those need the Premium plan, which doubles your bill to $48. And workflow automation isn’t available on any plan, not even the $80 Custom tier.
- Starts at $24 per user
- Key tools need the $48 plan
Customer Support
Which CRM gives you more ways to get help?
Multi-Channel VIP Support, OnePageCRMOnePageCRM gives every customer the same support, whether you’re on a trial or the top plan. You can talk to a real person by phone, email, live chat, or a screen share call. There’s also a free Sales Academy with certification courses, and the team runs live demos and webinars.
- Help by phone, email, chat, or screenshare
- VIP support on all plans
- Free Sales courses + certifications
Chat and Email Support, FolkCustomer support in Folk comes down to two channels: email and live chat. That’s the case on every plan, and phone support doesn’t exist at any level. For more hands-on help, you can get a dedicated customer success manager, but only from the Premium plan up.
- Email and live chat support
- Success manager on Premium
Contact Management
Which contact profiles work better for sales?
Action-First Profiles, OnePageCRM
A contact profile in OnePageCRM is designed to help you act on and move that contact closer to a sale. That’s why the most actionable details appear first, followed by your next step and any open deals. Fields you don’t really need to move a sale forward are hidden under the ‘Show all’ button.
- Key sales details appear up top
- Minor fields are hidden
- AI recaps contact history
History-Focused Profiles, Folk
In addition to housing the lead’s information, a profile in Folk CRM lets you add notes, set reminders, make calls, and enrich data. There’s also a Team interactions subtab that holds the history of your emails, calls, messages, and calendar events with that lead. You can sync WhatsApp chats and log LinkedIn messages there, too.
- All lead info visible at once
- Logs WhatsApp & LinkedIn activities
Follow-up Tracking
Which one makes sure no lead is forgotten?
Always a Next Action, OnePageCRM
OnePageCRM focuses on consistent follow-ups. Each contact carries a Next Action, and once you complete it, the CRM asks you to set the next one. All your follow-ups are in one list, sorted by due date. And so you don’t miss anything, every follow-up is color-coded according to how urgent it is.
- A next step for each contact
- Urgent follow-ups rise to the top
- Prompts you to always add a next step
Reminders Only, Folk
Folk, on the other hand, only has follow-up reminders. Every reminder is tied to a lead and listed according to its deadline. There’s no way to mark one as done, though. You can only delete it, which means you can’t keep records of completed follow-ups.
- Stay-in-touch reminders
- To-dos sorted by deadline
Email Sync
Which one handles email better?
Bulk Email Included, OnePageCRM
Two-way email sync comes with every OnePageCRM plan. You can connect Gmail, Outlook, or any other email provider (IMAP/SMTP) to send and receive emails inside the CRM. You can send emails in bulk, keep a record of every correspondence, and even track engagement. What’s more, the inbox only records conversations with people in your CRM.
- Works with any email provider
- Email open tracking
- 250 emails per user/day
- Inbox shows CRM contacts only
Monthly Email Caps, Folk
Like OnePageCRM, Folk allows you to send and receive emails on all of its plans, as well as track whether a sent email was read or clicked. However, unlike OnePageCRM’s entry plan that lets you send 250 emails per user/day, Folk’s only allows 2,000 emails per month. Once you exhaust that, you either wait for next month or upgrade.
- Two-way sync on all plans
- Sent, read, and clicked stats
- 2,000 emails per user/month
Instant Lead Capture
Which CRM makes it easier and faster to capture new leads?
Capture from Anywhere, OnePageCRM
OnePageCRM includes a free browser extension called Lead Clipper. Use it on any website, social profile, or email inbox, to pull contacts into your CRM. And if the person’s details are incomplete, OnePageCRM can help you fill in the gaps.
- Works on websites, socials, & inboxes
- Lead enrichment
- Adds a follow-up activity
Capture from Socials, Folk
Lead capture is one of Folk CRM’s strong points. Its browser extension grabs leads from LinkedIn, Twitter, Instagram, TikTok, Facebook, Gmail, and other websites. One-click enrichment then fills in extra details from sources like Clearbit and Apollo.
- Captures from social media
- One-click data enrichment
Pipeline Management
Which one lets you manage deals on the cheapest plan?
Focus on Sales Deals, OnePageCRM
OnePageCRM gives you deal management from the entry plan. You get a Kanban pipeline where you manage deals and move them forward. Part of this functionality is the Forecast view that lets you predict revenue. And if you want, you can get a pipeline to manage the work that comes after you’ve won a sale.
- Kanban board for deals
- Deal management from entry
- Delivery pipeline for post-sales
- Sales forecasting
Focus on Leads, Folk
Pipelines in Folk work differently. The Standard plan gives you a Kanban board of leads, which you can drag between stages one by one or in bulk. What it doesn’t give you is a deals module. To create and track actual deals, you have to move up to the Premium plan.
- Kanban board for leads
- Drag leads solo or in bulk
- Deals module on Premium
Integrations
Which one connects to more business apps?
40+ Built-in Apps, OnePageCRM
OnePageCRM integrates with Gmail, Outlook, QuickBooks, Xero, Mailchimp, and over 40 other apps small teams rely on. Need something outside that list? Zapier, Webhooks, and a full API can connect you to thousands more.
- 40+ native integrations
- Zapier, Webhooks, API
A Slim App List, Folk
Folk’s native integrations include Google, Microsoft, and WhatsApp, along with its data enrichment sources and around 25 other tools. That’s roughly 30 in total. For anything else, you connect Zapier or Make, which opens up 1,000+ more apps.
- 30+ native integrations
- Zapier and Make for the rest
Add-Ons
What do you get beyond the plan you pay for?
All Extras Included, OnePageCRMThere are no paid add-ons in OnePageCRM. Tools that often cost extra elsewhere come equipped for free. That includes a browser extension, web forms, an AI assistant, a business card scanner, and an AI route planner with a built-in speed dialer.
- Free browser extension & web forms
- Free AI route planner, AI assistant, and speed dialer
- All add-ons completely free
Free but Capped, FolkFolk CRM doesn’t sell paid add-ons either. Its browser extension, built-in AI, and data enrichment all come free with a plan. Each one has a monthly usage cap, though, and there’s no add-on to raise it.
- Free AI and enrichment
- Add-ons have usage limits
When to Use Either CRM Software
Choose OnePageCRM if:
- You grow your sales through consistent follow-ups
- You want deals, dashboards, and automation on the cheapest plan
- You’d rather not pay extra as your usage grows
Choose Folk CRM if:
- You want a CRM that feels like Notion
- Most of your leads come from social media
- Fast data entry matters more to you than sales tools
OnePageCRM vs. Folk features
 OnePageCRMRead the review › |  FolkRead the review › | |
|---|---|---|
| Core Features | ||
| Mobile app | Includes AI route planner | |
| Contact management | ||
| Follow-up tracking | Limited | |
| Pipelines | ||
| Duplicate management | ||
| Centralization Tools | ||
| Centralized workspace | ||
| Dashboard | Simple analytics | Upper plan only |
| Number of integrations | 40+ | 30+ |
| Communication Tools | ||
| Two-way email sync | Gmail and Outlook (IMAP/SMTP on Business and Max) | |
| Click-to-call options | ||
| Multi-channel inbox | ||
| Meeting scheduling | ||
| Simple Automation | ||
| CRM workflows | ||
| Sales email sequences | Upper plan only | Upper plan only |
| Free web forms | ||
| Browser extension for auto lead capture | LinkedIn, Twitter, Gmail, Instagram, Websites | |
| Customer Support | ||
| Email support | ||
| Live chat | ||
| Phone support | ||
| Pricing | ||
| Starting price | $9.95 per seat/month | $24 per seat/month |
| Free trial | 21 days | 14 days |
| Free plan | ||
| Next paid plan | Affordable ($19.95 per seat/month) | Expensive ($48 per seat/month) |
Frequently asked questions
It depends on what you need. Folk is fast, minimal, and great at pulling leads from social media. If you mostly manage contacts and care about quick data entry, you’ll probably like it. But the Standard plan leaves out deal management, dashboards, and email sequences, and workflow automation isn’t available at all. Small teams that need those tools will probably need another CRM.
If Folk CRM feels too lean for the price, OnePageCRM is a good pick. It costs $9.95 per user/month, includes every tool a small team needs and will use, and is built around following up with leads. You also get deal management, dashboards, and workflow automation on the entry plan, things Folk either charges double for or doesn’t offer at all.
No, it doesn’t. What Folk does offer is a 14-day free trial. It’s worth noting that no matter which plan you pick, the trial runs on Premium. So if you sign up for Standard afterward, some of the features you tested will disappear.
It does, but not on the entry plan. The Standard plan only gives you a Kanban board of leads. To create and track deals, you need the Premium plan, which costs twice as much. In contrast, OnePageCRM comes equipped with deal management from the very beginning.
Only a little. Folk can trigger emails, but there are no CRM workflow automations on any plan, not even Custom. And although email sequences exist, they require the Premium plan.
Yes, it does. Contrary to what a lot of websites might say, Folk does have a mobile app. It’s built for both iOS and Android, so you can capture leads and work on your sales opportunities, even when you’re away from your desk.
Yes, by quite a bit. OnePageCRM starts at $9.95 per user/month, which is less than half of Folk’s $24. The gap grows even more when you look at what features are available in both CRMs’ plans. Deal management and dashboards are available from the entry plan in OnePageCRM, while Folk locks them behind its $48 plan.
Yes, it is. Folk is simple, but OnePageCRM’s familiar interface makes it even simpler. You work from one page that’s laid out like an email inbox. Since you’re already familiar with this layout, you have nothing to learn, and you can start using the tool almost immediately.
You’ll miss out on some things Folk does well, like the AI-filled Magic Fields. But in return, you get deal management, dashboards, workflow automation, and phone support. With Folk CRM, those tools cost double, and some aren’t available on any subscription.
Need a good Folk CRM alternative
for your small business?
Folk CRM excludes a few essential tools, and yet, you pay a premium for it. If you’d rather have an alternative that’s simpler, includes all the tools your small business needs, and doesn’t cost as much, that’s OnePageCRM.