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WEBINAR RECORDING

Reinventing Customer Service: Your Secret Sauce To More Sales

webinar on customer success

In this webinar, experts in Customer Service for Small Businesses from Help Scout and Tribe will show how to leverage your customer base to grow your business further.

Webinar Agenda

  • Align your Sales and Customer Success efforts
  • Understand your clients better to improve your sales flow
  • Create super fans and increase referrals
  • Claim back your precious time and become more productive with powerful automation tips
  • Live Q&A
Webinar Speakers & Hosts
  • Ari Diamond
    Head of Customer Success @ Tribe

    Ari is the Director of Customer Success at Tribe, a community platform for businesses. As the Director of Customer Success, Ari leads all of the company’s customer activities including frontline and technical support, customer success, revenue operations, and billing. Outside of Tribe, Ari is an active investor and advisor in the startup space primarily in Canada and the US. He’s also an active volunteer in a number non-profit organizations in the community.

  • Kenneth Tong, Director of Customer Success at Help Scout
    Ken Tong
    Director of Customer Success @ Help Scout

    Ken is the Director of Customer Success at Help Scout, the customer support platform for growing businesses. He has over seven years of experience in the software-as-a-service space including building and leading customer success teams, enabling customer success operations, and being the direct point of contact for customer relationships. He’s worked with customers across all industries and has deep expertise in the HR, legal, and support verticals.

  • Leticia Cavicchioli
    Sales CRM Expert @ OnePageCRM

flag 45 minutes + Q&A
Listen to two thought leaders from the customer service industry sharing their experience on how to deliver the best customer support.

Watch recording

Watch this webinar recording to get practical tips on how to move your customer service to the next level.
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