OnePageCRM vs Pipedrive Detailed Comparison (2021)

How do you choose the right CRM software for your business? The answer is simple. It needs to meet your business-specific needs. And if what you need is to accelerate your sales and grow your business, OnePageCRM is the solution for you.

OnePageCRM vs Pipedrive: What’s the difference?

OnePageCRM is a simple yet powerful sales CRM. It helps SMBs stay focused on the next best step for each lead, without distracting them with unnecessary features.

Pipedrive is designed for bigger teams that work with deals and require detailed and complex pipeline management.

OnePageCRM vs Pipedrive: Feature Comparison

  • Price
  • Free trial
  • Contacts
  • Custom fields
  • Data export/import
  • Email integration
  • Full (two-way) email sync
  • Customizable email templates
  • Bulk email send
  • Individual preview and customization of bulk emails
  • Merge fields for emails
  • Sales Quotes
  • Custom reports
  • Deal management
  • Customizable sales pipeline
  • Sales Forecasting
  • Android Mobile App Ranking
  • iOS Mobile App Ranking
  • Customer support
  • Pipedrive
  • Pipedrive
  • From $12.50/month
  • 14 days
  • Unlimited
  • (premium plan only)
  • (premium plan only)
  • (premium plan only)
  • ×
  • (premium plan only)
  • ×
  • (premium plan only)
  • (premium plan only)
  • 4.3/5
  • 4.5/5
  • email & chat
From $9.95/monthFrom $12.50/month
Free trial
21 days (no commitment)14 days
Custom fields
(premium plans only)
Data export/import
Email integration
Full (two-way) email sync
(premium plans only)
Customizable email templates
(premium plans only)
Bulk email send
Individual preview and customization of bulk emails
Merge fields for emails
(premium plans only)
Sales Quotes
(automatically generated)×
Custom reports
(premium plans only)
Deal management
Customizable sales pipeline
Sales Forecasting
(premium plans only)
Android Mobile App Ranking
iOS Mobile App Ranking
Customer support
phone, email, chat, screenshares email & chat

Choose OnePageCRM as a Pipedrive Alternative: You’re in Good Company

Ryanair OnePageCRM customer
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T-Mobile OnePageCRM vs Hubspot

OnePageCRM vs Pipedrive: User Reviews

Pipedrive alternative
Ease of Use (G2)9.3/108.9/10
Ease of Setup (G2)9.5/108.7/10
Quality of Support (G2)9.4/108.4/10
Capterra User Rating4.8/54.6/5
GetApp User Rating4.78/54.55/5
Martin Leuschen OnePageCRM vs Hubspot

“OnePageCRM has been a game changer for our sales team. The Next Action sales method and Action Stream ensure we stay on track with leads, actions, and follow-ups. It’s simple and intuitive interface makes it one of the best CRM systems for SMB’s.”

Martin Leuschen

President at Computrek
Steve Elliott OnePageCRM vs Hubspot comparison

“Probably the best CRM available for ease of use and, more importantly, ROI. The idea of being accountable for the next action with a prospect makes all the difference. All other systems I have tried depend on the operator. OnePageCRM makes you take the next step automatically, even if that next step is to close the process.”

Steve Elliott

Owner at Thrifty Sites
MaryLynne Christman

“This is hands down the top CRM system that I have worked with. It is easy to navigate, it keeps you on track, it is integrated with many apps that I was already using. I have recommended OnePageCRM to many small business, solo-entrepreneurs and start-ups. Everyone has come back to me and said thank you. What is even more impressive every time I have a question, I get an immediate response, even from the CEO!”

MaryLynne Christman

Richard Smith Easy to Use CRM system

“I looked at at least a dozen of other systems. But once I got a hold of OnePageCRM, I was hooked immediately. Since using it I’ve increased my conversion rate by 50%. It’s kept the deals in front of me and helped me with my sales process. I follow up when I’m supposed to and never drop the ball. This system is easy, it makes the process kind of fun, and it has great support! I recommend OnePageCRM to everyone.”

Richard Smith

Senior Vice President at Perimeter Commercial Real Estate

OnePageCRM vs Pipedrive: What to Consider When Choosing a CRM Solution?

Who will be primarily using the CRM?

Is it a sales team? If that’s the case, pay closer attention to the CRM’s collaboration features and the ways to keep the team members up to date. Check if the CRM you’re evaluating allows you to notify your team members of the recent updates or provides a simple way to work together on a lead or a deal. 

Is your expected primary user a sales manager? If so, it might be good to review the available analytics and reporting features. Check if a CRM allows you to create and receive custom reports and easily review the recent sales activity of each team member.  

Is it a salesperson themselves? Then focus on features that push them to make a sale. Are there prompts and reminders, does a CRM make their life easier with automation features, do they view the whole updating of the CRM process as another admin task or does it help them stay focused? 

How much time do you have for CRM onboarding?

You don’t really want to spend weeks figuring out how to work your CRM and then trying to convince your team to use it. In fact, 72% of CRM customers would trade functionality for ease of use

So when choosing the best CRM software, consider the following:

  • How long does it take you to set up your CRM software?
  • Do you need an external trainer or can you do it yourself?
  • How long does it take you to import and then pull up the data you need?
  • How easy is it to collaborate with your team and stay on the same page?
  • Can you easily get the Help information when you need it and how often do you need it?
  • How good is the User Experience and how straightforward is the User Interface? 

Quick tip: when evaluating several CRMs, try ranking each point from 1-10 and compare the results.

Which CRM integrations do you need?

CRM is rarely used in a vacuum. The best CRM software should effortlessly integrate with other apps and processes you already have in place.  

For example, if you use email to nurture your leads or build stronger relationships with the existing clients, your chosen CRM needs to have good email marketing integration

If you use web forms for lead generation, it might be good if the collected  leads get automatically added to your CRM, so you can action them later on. 

And if, say, your sales and customer support teams often work hand-in-hand in lead nurturing and creating upselling opportunities, you might want to ensure your CRM integrates with your help desk software

What is your CRM budget?

While you do need to make sure that the selected CRM is in your price range, it’s important to pay attention to several points:

Look for transparency. While some CRMs might advertise the features you need, a closer inspection can often show that they are only available on higher plans.

Pricing format. Are you charged per user or per account?  Is there a minimum number of users you need to have to qualify for your preferred price plan? How big is the price jump between the plans?  Is there an annual subscription discount? Can you take your CRM for a free spin and if so, how long is the trial?

Freemium model can be deceiving due to the existing pricing gap. That means that while the basic features are offered for free or at a lower price, if, for example, you require more advanced customization or reporting functionality, you might have to deal with significantly more expensive upsells.  

What level of customer support are you expecting from the CRM?

No matter how easy-to-use is your chosen CRM, it’s important to have a helpful human on the other end ready to offer you advice, support, and show you how you can make the most of the software.  There are several things to consider here as well:

Type of support. Are they ready to answer your questions via email or phone? Is there a live chat available as well? 

Response time. How long do you have to “wait on the line” until somebody gets back to you? Is the response time restricted by a time zone? Does the CRM team offer weekend support as well?

Fix vs educate. It’s the old “teach a man to fish, and you’ll feed him for a lifetime” thing. Does the support team fix your problem without explaining the reason for it? Do they offer webinars and jump on a screenshare when needed? Is there a Help site or a Knowledge base where you can look things up yourself and learn?

Human touch. It’s always great to receive a personalized response that you feel is coming from a living person rather than a bot. Check if they take time to understand your problem and follow up with you later on to see how you’re getting on. 

Why choose OnePageCRM vs Pipedrive

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