OnePageCRM vs. HubSpot

Frequently Asked Questions

• Why choose OnePageCRM over HubSpot?

  — Get the best value for the full set of sales features (rather than a free glimpse).
  — Use a system that is made by and for salespeople rather than marketers.
  — Avoid pricey upsells to access basic sales-centric features.
  — Focus 100% on taking action and closing deals. NOT managing your contact or marketing database.
  — Follow up with every lead, on time, every time.
  — Keep all the information you need to close a contact on one scrollable page.
  — Generate leads in a click from any web page.
  — Save time with smart sales automation features.
  — Generate and automatically email custom activity reports.
  — Enjoy the perks of the world-class, above-and-beyond customer support.
  
  Note: We keep this page updated but please keep in mind that some of the numbers in reviews and feature comparisons might be outdated. It's advised to double-check official websites for more up-to-date information.

• What is freemium CRM trap?

  When selecting a CRM, it might be tempting to look at the only criteria: price. And what price can be better than free?
  
  Unfortunately, as it’s often the case, the only free cheese is in the mousetrap. What starts as a free CRM, can either be severely limited on features or, most likely, have a steep upsell curve.
  
  In other words, a freemium CRM can lure you in with some basic features, but the moment you want to dig deeper or even access the features that are essential to your business (like custom reports or even email templates), it serves you with a bill.
  
  The problem is that at this point you’ve already invested time in setting up your account, importing your contacts, and maybe even onboarding your team.
  
  Now, you have 2 choices. Either to bite the bullet and pay the often extortionate fee or pack up and set on the search for a new CRM that requires time, investment, and plain commitment.
  
  Neither of the choices seem attractive. So before signing up for a free CRM, you might want to consider the pros, the cons, and what you’ll be really getting with your package.

• Is HubSpot CRM really free?

  Yes and no. It is free to sign up. And you do get access to basic CRM features, be it more tailored towards marketing than sales.
  
  However, some of the features that are listed as available on the free plan have unexpected limitations. For example, you’ll have access to only 5 email templates and 5 documents that you can send to your prospect.
  
  If you’re looking to run a sales email campaign, use email on a regular basis, and don’t have extra time to spare on admin, you might have a problem. And if you want to unlock more features, you’re looking at paying at least $50/month, with a minimum of 2 users on board.
  
  On top of that, to use HubSpot CRM you need to be confident that you won’t run into any issues along the way. Because, unfortunately, the free version of the CRM doesn’t offer any support.

• How easy-to-use is OnePageCRM?

  You can get started in just a few minutes.
  
  OnePageCRM has an intuitive interface. Even if you've been using spreadsheets before, you'll quickly grasp the main functionality of our CRM system.
  
  We believe that no one needs to spend weeks figuring out how to work a CRM and then trying to convince their team to use it.

• What kind of customer support does OnePageCRM offer?

  No matter how easy-to-use is OnePageCRM, we make sure that you always have a helpful human on the other end ready to offer you advice, support, and show you how you can make the most of our software.
  
  — We offer multi-channel support and answer questions via email, phone, and a live chat.
  — We do our best to be available and answer urgent queries even during weekends.
  — We add human touch to our support and provide everyone with a personalized response that you feel is coming from a living person rather than a bot.
  — We go an extra mile. Our team takes time to understand your problem and follows up with you later on to see how you’re getting on.
  — We offer webinars and jump on a screenshare when needed. We also have a comprehensive Help Site that covers everything about our CRM system.
  — We believe in the old “teach a man to fish, and you’ll feed him for a lifetime” thing. That's why we don't just fix your problem but help you learn how to make the most out of your CRM.

• What to consider when choosing a CRM solution?

  When choosing a CRM for your business, you need to consider a few things:
  — Who will be using the CRM?
  — How much time do you have for CRM onboarding?
  — What is your CRM budget?
  — What level of customer support are you expecting from the CRM?
  — Do you do most of your sales on the go? Check if a CRM has a mobile app.
  — Do you heavily rely on email for your sales? Keep an eye out for a powerful email integration.
  — Do you want to reduce your admin and repetitive tasks? Look for sales automation features in your CRM.
  — Do you think you’ll need help setting up or would prefer to have someone in easy reach to assist with any questions or issues? Pay close attention to the support options offered by a CRM.
  
  Quick tip: when evaluating several CRMs, try ranking each point from 1-10 and compare the results.