Bring your customer support activities into your CRM. You’ll see tickets right inside customers' profiles, and when you need more details, clicking on a ticket opens the full conversation in LiveAgent.
Going into a call without knowing about an open ticket is a fast way to lose a customer.
With the LiveAgent integration, every ticket linked to a contact appears on their profile page. You’ll see the date, the subject, and the current status.
And if you need the full conversation, click the row, and LiveAgent opens it up for you.
Customers don’t think in departments, and your CRM shouldn’t either.
OnePageCRM brings together the tools you need to not only sell, but also ensure your customers are satisfied.
More precisely, it puts your LiveAgent tickets, calls, emails, notes, and deals in one place.
Some support stories need a personal follow-up, not just a “resolved” status.
OnePageCRM helps you set a reminder next to any contact, so you can check in after a tough ticket or try to rebuild trust if they’re unhappy.
Connect LiveAgent to your CRM