Connect Groove, and all your customer support sessions with a contact will appear inside their profile in OnePageCRM. One click takes you to the full conversation in Groove.
Knowing what a customer has been emailing your support team about can change how you talk to them today.
Once the integration is on, every Groove ticket linked to a contact appears on their profile page. You’ll see the date, the subject, and the current status.
When you want the full conversation, click the row, and Groove opens the ticket for you.
When sales, support, and account management all work off the same page, you spare customers the trouble of having to repeat themselves.
That’s why OnePageCRM lets you do it all on one page. You’ll see Groove tickets, calls, emails, notes, and deals related to that contactβin a single page.
Closing a ticket isn’t the same as actually solving the customer’s problem.
OnePageCRM helps you set a reminder next to any contact, so you can check in a few days later or flag the account for a closer look.
Connect Groove to your CRM